Administrative Assistant
United States Agency for International Development (USAID)
bujumburausaid@state.gov 257 22 20 70 00 https://www.usaid.gov/burundi
SOLICITATION NUMBER/VACANCY ANNOUNCEMENT: 72069522R100001
ISSUANCE DATE: August 24, 2022
CLOSING DATE/TIME: September 14, 2022/4:00 p.m. (CAT)
SUBJECT: Solicitation for a Cooperating Country National Personal Service Contractor
Dear Prospective Offerors:
The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.
Offers must be in accordance with Attachment 1 of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.
This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offers.
Any questions must be directed in writing to the Point of Contact specified in the Attached 1.
Sincerely,
Molly Steinbauer
Supervisory Executive Officer
and Contracting Officer
I. GENERAL INFORMATION
The Administrative Assistant is located in the Office of the Country Representative. The Administrative Assistant serves as the personal assistant to the Country Representative, operating independently of any other position in the performance of the full range of secretarial, protocol, and administrative functions essential to the efficient operation of the Mission’s Front Office.
The Administrative Assistant is the primary contact person responsible for the Mission’s Front Office customer service to internal and external partners and other stakeholders, including Mission staff, contractors and grantees and potential contractors and grantees, Implementing Partners (IPs), host-government officials, the Embassy, USAID/Washington, and other customers. In this capacity, the Administrative Assistant is responsible for coordinating information about the USAID Mission and making sure that information gets to customers on a timely basis and in a professional manner.
Serves as Administrative Assistant and personal assistant for the Country Representative, providing the following representative administrative support services: maintains Front Office calendar(s); organizes meetings as directed, ensures Offices scheduling meetings for the Country Representative provide sufficient background and other necessary information for meetings, and sends out meeting notices; makes regular travel arrangements, prepares trip requests, vehicle requests, and travel vouchers; composes complex non-technical correspondence, including reviewing and preparing official responses to unsolicited proposals, as required; researches and assembles information for various reports, briefings, and conferences; prepares routine reports, briefings, presentations, and analyses; follows up with Mission staff members to ensure that various commitments are met; edits written products prepared by or provided to the Front Office; and, on occasion participates on field trips and out-of-office meetings. 60%
Performs a variety of administrative and procedural duties, including providing telephone, receptionist, and protocol services for the Front Office; orders expendable supplies for the Office; files material and maintains the Front Office filing system; receives and controls incoming correspondence and communications; prepares requests for repair of office equipment and systems; and schedules the use of conference rooms in coordination with other Mission administrative staff. 20%
Manages arrangements for official USAID Receptions (tracking official representation funds). Reports and accounts for all expenses; develops invitation designs and ensures that invitations are distributed; maintains a record of acceptances on a master guest list; and, supervises service providers, as required. Prepares electronic country clearances (eCCs) and travel authorizations/vouchers for Front Office staff, and TDY guests of the Country Representative, and makes or follows up on hotel reservations and other arrangements, as required. 20%
The contractor is eligible for temporary duty (TDY) travel to the United States, or to other Missions abroad, to participate in the « Foreign Service National » Fellowship Program, in accordance with USAID policy.
The Administrative Assistant receives supervision from the Country Representative, and/or his/her designee, who provides assignments in terms of a discussion of the work to be performed and the Country Representative’s priorities. Most work occurs as a result of normal office operations, but special activities may be assigned at any time.
The Administrative Assistant independently plans and carries out assignments and is responsible for the accuracy of their personal work; work is normally reviewed in terms of results achieved, and in meeting Office objectives.
Guidance may be provided to the Country Representative’s Chauffeur, and to administrative staff Mission wide. However, continuing full supervision of other Mission staff is not contemplated.
The work requested does not involve undue physical demands.
II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION
a. Education: Two or more years of post-secondary schooling in Secretarial Science or Business Administration, or other related field equivalent to a US junior college or community college diploma, is required.
b. Prior Work Experience: A minimum of five years of administrative or secretarial work experience, including experience gained in related work with a U.S. Government Agency, Non-Governmental Organizations (NGOs), other donor organizations, host-government organizations, or private-sector institutions is required.
c. Post Entry Training: The Administrative Assistant will be provided familiarization training on USAID operations, and on specific regulations and procedures (such as records management, travel, and correspondence management). Additional training in-country may be provided from time to time, depending on course offerings and the availability of space and funds.
d. Language Proficiency: Level 4 (advanced professional proficiency) English and local language proficiency (if appropriate), both oral and written, is required.
e. Job Knowledge: The Administrative Assistant should have a general knowledge, or the ability to quickly gain such general knowledge, of USAID regulations and procedures, and of good office management practices; and, be knowledgeable, or able to quickly become knowledgeable, of overall USAID Front Office responsibilities and activities, as well as possess a very good knowledge of standard office procedures and practices. The Administrative Assistant to the Mission Director must have an excellent understanding of USG file management, mail handling, and correspondence formatting procedures.
f. Skills and Abilities: The Administrative Assistant must be proficient in keyboarding, including at least Level II typing ability (40 words per minute), and in operating computers with standard software, including Microsoft Word, Excel, PowerPoint, Outlook, and other software programs as needed. The Administrative Assistant must be proficient in using the Internet and E-mail programs as designated. The Administrative Assistant must be proficient in using the Internet and E-mail.
III. EVALUATION AND SELECTION FACTORS
The procedure for evaluating and ranking applications is outlined below. Applicants will be scored based on the documentation provided with the application. The applicants who meet the minimum qualifications will be invited to take a skills test.
The basic eligibility requirements for this position are:
2. EVALUATION AND SELECTION PROCESS
After the closing date for receipt of applications, those that meet the minimum qualification requirements will be invited to take a skills test. Applications from candidates who do not meet the minimum requirements will not be reviewed. Those who meet the minimum qualification will be referred to a technical evaluation committee (TEC). The TEC will review and score the application based on the evaluation criteria outlined below. Candidates with competitive application scores will be invited for an interview and skills test.
A. Application: 25 Points
Extent to which the applicant has the education or training required to satisfy position elements, and quality of experience or skills necessary to successfully perform the work. The application review will be weighted as follows: Experience (10 points), Job Knowledge and Skills (15 points). (See II. b, e, f.) Candidates with superior scores from the application review will be invited to complete a skills test and participate in an interview.
B. Skills test 25 points
C. Interview: 50 Points
D. Reference Check Pass/Fail
References of the finalists will be checked; applicant references must be able to provide substantive information about past performance and abilities. (If an applicant does not want a current employer contacted, please highlight such a request in the application cover letter. USAID will delay the checking of references pending the applicant’s concurrence.)
Total Possible Points: 100
IV. SUBMITTING AN OFFER
Eligible Offerors are required to complete and submit the offer form. A complete application package for this position will include:
V. LIST OF REQUIRED FORMS PRIOR TO AWARD
VI. BENEFITS AND ALLOWANCES
As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances
a. Health Insurance
b. Social Security insurance
c. Annual and Sick leave
d. Annual Bonus
e. Maternity Leave
f. Retirement Contribution
The Mission emphasizes to its employees that they are obliged to observe all Burundi laws,
including those concerning income and related tax obligations. By international agreement,
payment of taxes is a matter between the individual employee and the Burundi government.
VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs
USAID regulations and policies governing CCNPSC and TCNPSC awards are available at these sources:
ITEM NO (A) | SUPPLIES/SERVICES (DESCRIPTION) (B) | QUANTITY (C) | UNIT (D) | UNIT PRICE (E) | AMOUNT (F) |
0001 | Compensation, Fringe Benefits and Other Direct Costs (ODCs) – Award Type: Cost – Product Service Code: [e.g., R497] – Accounting Info: [insert one or more citation(s) from Phoenix/GLAAS] | 1 | LOT | $ _TBD__ | $_TBD at Award after negotiations with Contractor_ |
[The CO must check http://www.usaid.gov/work-usaid/aapds-cibs to determine which AAPDs/CIBs apply and insert the relevant AIDAR deviation or other policy text as applicable by the type of PSC.]
The PSC Ombudsman may be contacted via: PSCOmbudsman@usaid.gov.
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