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One Acre Fund - TUBURA: Burundi Bookkeeper- District Reimbursement Operations Supervisor

Burundi Bookkeeper- District Reimbursement Operations Supervisor
One Acre Fund - TUBURA (OAF TUBURA)

http://www.oneacrefund.org/

Deadline: Nov. 30, 2024

Description of the organization

One Acre Fund - TUBURA is an agricultural NGO working in different countries in East Africa to support farmers with small land areas. We offer each of our members a package of services such as local delivery of agricultural inputs on credit and training with the aim of increasing harvests and incomes. Established in Burundi in 2012, we are a fast growing organization, which now has over 1000 employees at the country level. 

With season 24B, we serve more than 291,000 farming households spread across 38 communes and 615 hills in the 8 provinces of our area of ​​action namely Gitega, Mwaro, Muramvya, Ngozi, Kayanza, Muyinga, Ruyigi and Karusi. With season 25A which starts in September 2024, we plan to serve more than 350,000 farmers in 800 hills including 100 hill cooperatives. And by 2030, we plan to serve 1,000,000 farmers in more than 1,900 hills. For more information visit our website: http://www.oneacrefund.org

Job Description

The Accountant is at the center of the BizOps department. He/she is responsible for entering and tracking all member and Field Officer (FO) data in his/her district, including distributed inputs, member reimbursement, Field Officer payments. He/she organizes his/her team to ensure that our system runs smoothly.

The work of the accountant improves efficiency and collaboration between TUBURA departments and in general the lives of thousands of farmers.

Responsibilities

  • Recording and distribution
    • Ensure that all contracts of members of his district have arrived at the office and are properly completed in the tracking documents
    • Supervise and assist in the entry of member contracts for each season and ensure that daily targets and deadlines for entry are met
    • Register new members in our system, give ID numbers and account numbers
    • Research the names of the PNSEB representatives from whom Tubura orders the season's inputs.
    • Perform double entry to verify the entered data with the verification tools and correct them. 
    • Ensure that the distribution of inputs in his district respects the protocols and trigger the alert if necessary 
    • Ensure that all members and groups in their District receive their correct invoices. 
    • Ensure that there are no errors made by the Field Officers while filling out the reimbursement collection documents and contract coverages; and correct them if necessary
    • Make sure the “Bundles” are neatly arranged for easy entry
  • Member reimbursement tracking
    •  Tracking and collecting all types of member reimbursements (electronic payment/transactions “Mobile Money”, slips, invoices, other essential documents for reimbursement)
    • Check invoices to identify discrepancies in total amounts, missing information or errors.
    • Oversee and assist in the entry of member refunds for each season.
    • Verify that electronic “Mobile Money” payments made by members are correctly recorded
    • Ensure daily targets and deadlines for entry are met
    • Ensure that the entry of reimbursements in your district does not contain any data entry errors
    • Make the correction of refunds if the change request meets the required criteria
    • Make uploads to put refunds on each member's accounts and allow other departments to use the data
    • Provide reimbursement reports for all types of payments upon request from field agents
    •  Inform the Regional Business Manager/Chief Accountant when there are problems with reimbursements.
    • Carry out field visits at the end of the season to carry out the end-of-season check and provide the 100% reimbursement report to the field,
    • Collect correction sheets of all types of reimbursement for correction and adjustment in Roster 
    • Enter and upload Audit invoices.
    • Analyze and correct differences every week
  • Monitoring and Management of Additional Products under Warranty
    • Collect additional products with warranty from Field Officers and ensure their return to members after repairs 
    • Complete tracking sheets for all products returned under warranty
  • Management of the process of collecting member complaints (request for change of input and refunds), refunds of abandonments, overpayment of members, deceased members
    • Collecting complaints from members in the field: Request for change of input and reimbursements, recording them all in the tracking tool without exception; and ensuring that the related corrections have been made
    • Prepare, print and distribute the abandonment reports for each hill according to the pre-established schedule.
    • Explain to Operations field teams the abandonment reporting and reimbursement process.
    • Inform the Regional Business Operations Manager and Field Director if there are any issues that are not resolved promptly. 
    • Collect and verify death reimbursement cases carefully by examining the death certificates of deceased members and spouses and pay attention to the date of receipt compared to the date of death.
    • Complete the death tracker
  • Communication and collaboration with other stakeholders 
    • Communicate progress on tasks, especially when they are completed.
    • Report problems and challenges encountered, even if they are already resolved.
    • Share all district information at all times with the Regional Business Operation Manager or Chief Accountant, as well as with other departments.
    • Communicate to the field staff Field Officer, Field Manager and Senior Field Director about the differences not corrected by the accountant and their other errors; understand why they made them
    • Meet with Field Directors weekly to update and resolve issues regarding district collection.
    • Bring, distribute and explain Bizops reports at weekly Operations meetings 
    • Collect the materials to be distributed to field teams the day before or the morning of District meetings. Bring the materials back to the office. 
  • Controls
    • Check weekly payments.
    • Perform invoice checks to identify missing information or errors.
    • Check member accounts and closely monitor RVRs.
  • Training 
    • Train FOs during their onboarding in the basics of mathematics 
    • Training data entry agents to improve their skills 
    • Continuously self-train in Excel or processes, through training made available or sought independently.
  • Management 
    • Organizing the schedule and logistics of his team of data entry agents
    • Supervise the work of your team of data entry agents: monitor progress and distribute other tasks when routine work is completed.
    • Motivate the team by reminding them of daily/weekly goals. 
    • Objectively evaluate your team of data entry agents
    • Organize meetings with the data entry agent team to best coordinate the work at least once every 2 weeks.

Career growth and development

One Acre Fund invests in the development of management and leadership skills. Your manager and a global support team will dedicate a lot of time to your professional development. We provide ongoing, concrete feedback through mentoring and regular career reviews in the form of management advice. We also hold regular one-on-one meetings, where we listen and discuss career goals, and work collaboratively to create truly exciting roles. Due to our rapid growth, we constantly have new senior roles opening up and plenty of opportunities in different functions.

Requirements

We are looking for an exceptional professional with a minimum of 2 years of professional experience and ideally a passion for developing the agricultural sector. Candidates who meet the following criteria are strongly encouraged to apply:

  • A bachelor's degree in accounting, economics or other related fields
  • Demonstrated leadership experience at work or outside of work, enthusiasm for learning and openness to feedback.
  • Humility. We are looking for passionate professionals who combine strong leadership qualities with good humor, patience and a humble approach to service to join our growing family of leaders.
  • Strong knowledge of Excel and/or other data analysis software
  • Language skills: perfect command of French and Kirundi. Knowledge of English.

Required qualities

  • Ability to set and achieve goals
  • Ability to communicate clearly and effectively
  • Ability to solve problems independently
  • Ability to manage work and develop others
  • Be autonomous, honest and humble
  • Be organized and very attentive to details
  • Passion to serve Burundian farmers 

Date of entry into office

As soon as possible

Workplace

Muyinga, Burundi

Benefits

Medical coverage, paid annual leave

Eligibility

This role is only open to citizens or permanent residents of Burundi

Application deadline

November 30, 2024

One Acre Fund never asks candidates to pay for tests at any stage of the interview process. Official emails from One Acre Fund will always come from an address containing @ oneacrefund.org . Please report any suspicious communications here (globalhotline@oneacrefund.org), but do not send your application materials to this email address .

Diversity, Equity, and Inclusion (DEI) and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund strives to build a culture where all employees feel valued, represented, and connected—so our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to promoting equal employment opportunities without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.


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