Vous n'êtes pas autorisé à imprimer cette page

KEY RESPONSIBILITIES

  • · To offer customer satisfaction through operational effectiveness, efficiencies and customer complaint resolution. 
  • · To ensure adequate resourcing of all positions in the branch. 
  • · Ensure proper cash management within the branch and maintain sufficient cash reserves for daily transactions. 
  • · Ensure Business continuity and optimal resource allocation/utilisation. 
  • · Ensure adherence to policies, processes, procedures as per documented operating standards (SOP’s) including compliance with AML/KYC guidelines. 
  • · Ensure branch risk registers & KRIs are up to date, and event/loss incidents are maintained. 
  • · Ensure effective resolution of Audit issues. 
  • · Ensure adequate security of Bank’s assets, premises and staff. 
  • · Main custodian of the branch
  • ·  Ensure maintenance of proper records and control of the following registers
  • ·  Reserve cash register
  • · All other records as per audit requirements


The Person

For the above position, the successful applicant should have the following:

  • · University Degree from a recognized institution. 
  • · Minimum of 3 years banking experience in Branch operations; 1 year of which should have been at supervisory level.
  • · Proven track record in Cash Management 
  • · Strong leadership competencies. 
  • · Excellent planning, organizing, problem solving and analytical skills. 
  • · Good interpersonal skills and ability to establish new client relationships and generate new business.
  • · A good understanding of strong risk management practices paying particular attention to operational, reputational, compliance and ethical risks. 
  • · Excellent communication and negotiation skills