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esoko | Elaboration d'une stratégie marketing

PROJET POUR L'EMPLOI ET LA TRANSFORMATI…

Elaboration d'une stratégie marketing
Appel d'offre
Délai: 29/07/2025
esoko | Directeur Régional

Weza Power

Directeur Régional
Offre d'emploi
Délai: 30/07/2025
esoko | Maintenance et réparations de véhicules de la FLM Burundi

Fédération Luthérienne Mondiale

Maintenance et réparations de véhicules…
Appel d'offre
Délai: 24/07/2025
esoko | Chargé de Paie et Contrôle Fiscal

Weza Power

Chargé de Paie et Contrôle Fiscal
Offre d'emploi
Délai: 30/07/2025
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KCB Bank Burundi LTD: SAHL Banking Department.Customer Care Consultant

SAHL Banking Department.Customer Care Consultant
KCB Bank Burundi LTD (KCB)

info@kcbbankgroup.com +25722 27 75 83 https://bi.kcbgroup.com/

Consultez nos offres sur Whatsapp
Envoyez le mot AKAZI au
+257 72 15 15 00

  • Job Identification: 2115
  • Locations: Patrice Lumumba Branch, Burundi, Pobox:6119, BI
  • Posting Date: 01/09/2024, 08:18 AM
  • Apply Before: 01/25/2024, 12:59 PM
  • Degree Level: Bachelor's Degree
  • Job Schedule: Full time

Job Description

KEY RESPONSIBILITIES: 

  • Interview potential Sahl customers to contribute to the growth of Sahl Banking loan portfolio. 
  • Contribute to customer relationship management in order to enhance business growth through cross selling, revenue collection and cost management as well as drive customer education.
  • Managing the account opening process and updating of customer details. 
  • Ensure all accounts are scanned and uploaded in the system within 1 day
  • Ensure submission of account opening documents to AOPC within 24 hours after opening in T24.
  • Capture, Analyze, resolve and escalate Customers feedback within defined TAT.
  • Ensure timely submission of relevant reports.
  • Ensure seamless coordination of banking hall activities.
  • Adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency compliance


MINIMUM POSITION QUALIFICATION REQUIRED

  •  Minimum Bachelor Degree in Business or related field
  • Experience in client relationship management 
  • Knowledge of basic of Islamic banking   
  • Excellent analytical and interpersonal skills.
  • Passion and commitment to quality service.
  • Excellent Negotiations skills 
  • Excellent verbal and written communication skills
  • Ability to meet stringent targets within defined deadlines.

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