CALL FOR APPLICATIONS
Open to Internal and External National Candidates
Position Title: Information Management Consultant
CFA number: CFA 2022-BI10-01 Information Management Consultant
Duty Station: Bujumbura
Classification: Other
Type of Appointment: Consultancy
Organizational Unit: Migrant Protection Assistance Division (MPA)
Direct Supervision: MPA Programme Manager
Estimated Start Date: ASAP
Closing Date: 15 February 2022
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged.
Context and Scope:
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the overall supervision of the Chief of Mission and the direct supervision of the MPA Programme Manager/ National Officer, and in coordination with the information management in IOM Burundi and the Regional Office in Nairobi, the successful candidate will contribute to the development of a national level data collection system on trafficking in persons in Burundi.
Objective:
The consultant will play a decisive role in the improvement of the knowledge related to TiP in the country, by supporting the establishment of a national database that will be used by governmental actors involved in the prevention, protection, and prosecution work related to TiP. The consultant will recommend and implement technical solutions related to data collection, analysis, and visualization of TiP data, in line with best practices on data security and data protection.
The centralized database will include information on registration and referral of cases, case management actions, and it could as well include information on monitoring, law enforcement and criminal justice.
Rationale:
Burundi remains a source for trafficking in persons (TIP), with hundreds of human trafficking survivors identified each year. From 2017 to mid-2021, over 1000 victims of human trafficking were identified by IOM and other NGO partners. The Burundian authorities have recently started taking an active role in countering TiP and are engaged in a range of activities related to referral and assistance, prosecution as well as prevention. In 2021, the Government of Burundi increased efforts in combating TIP and registered key achievements, as reported in the 2021 Trafficking in Persons report by the US State Department, with Burundi moving from Tier 3 to Tier 2 Watch List classification. Burundi is now among the countries whose governments made considerable efforts to meet the minimum standards for the elimination of TiP, although they do not yet fully comply with minimum standards.
The key recommendation of the 2021 TiP report is to develop a national level data collection system on victim identification and prosecution, protection, and referral efforts, alongside other improvements needed, such as the implementation of standardized procedures to systematically identify and refer trafficking victims.
Key deliverables to be performed under this contract:
1. Analyze the IT infrastructure and the possibility of a cloud or server use
2. Provide feedback, input if needed, and summarize IOM’s mapping of current data collection initiatives on TiP and central government information needs as well as those other relevant partners working on TiP
3. Make recommendations of different software solutions, platform or application tools, adapted to the context (e.g. Primero software platform, or Salesforce case management system) as well as the potential use of low-connectivity, mobile applications, with details on issues such as pricing, needs for database maintenance and offer of remote technical support – in line with the data information needs in the context of TiP in Burundi
4. Produce the final version of the essential data information points needed to be captured by the database
5. Adapt the database to the identified data collection needs
6. Provide on-site support for a smooth transition from current data collection methods to the new database
7. Ensure the production of accessible reports with ready analyzed and visualized data in a way that ensures the confidentiality of data subjects, as appropriate, by developing data reports and data output functionality as needed
8. Provide technical guidance and support to help build the capacity of IOM staff and relevant government officials on the use of the database (e.g. registration of cases, reporting tools)
9. Create a data governance framework: defining roles, responsibilities and rules (who has access to what data, who has decision-making powers, who needs to be kept in the loop, etc)
10. Draft recommended processes to improve the data collection workflow and user guidance
11. Contribute to quality control and standardization efforts for generated data
12. Handover guidance on basic technical support for the use of the database (registration, reporting, extraction etc.), to the information management staff and other relevant staff from IOM Burundi
13. Provide technical guidance and support on information management related to the national data collection system including ad hoc data collection solutions, if required.
Education:
• Master’s degree in Computer Science, Economics, Migration Studies, or a related field from an accredited academic institution with five years of relevant professional experience.
Or;
• University degree in the above fields with seven years of relevant professional experience
- Experience:
- • Strong knowledge and understanding of computerized information systems/databases, including data verification, validation, classification and transformation
- • Proven ability or experience to deliver technical capacity building activities related to use of case management systems or databases;
- • Experience with statistical analysis tools;
- • Experience in understanding and documenting business processes and user needs for selection of applications that involve databases or case management information systems;
- • Experience in developing user guidance;
- • Superior research, analysis, and writing skills;
- • Excellent liaison and communications skills, for example in the context of interaction with government officials and officers from different UN agencies;
- • Experience in the use of a software like SalesForce is desirable;
- • Understanding of the principles of assistance of victims of human trafficking is an advantage;
- • Understanding or experience with tools for data collection in contexts of low connectivity as well as limited capacity in terms of information management, is a distinct advantage.
- • Fluency in English and French required.
Languages:
• Fluency in English and French required.
Notes:
• Any offer made to the candidate in relation to this call for application is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment.
How to apply:
Interested candidates are invited to submit their applications to
jobsburundi@iom.int latest 15 February 2022. For the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to the Chief of Mission, International Organization for Migration (IOM) and with a subject line
CFA 2022-BI10-01 Information Management Consultant.All applications should include a functional e-mail address, mobile numbers, copy of national ID or passport card and detailed curriculum vitae (CV) with three professional referees, their contacts (both email and telephone) and a detailed portfolio including their previous photography works and their descriptions. The candidates called for interviews must bring their portfolio with them.
Female candidates are strongly encouraged to apply.
Please note only shortlisted candidates will be contacted.
Closing Date: 15 February 2022.
Posting period: From 1 February 2020 to 15 February 2022
